About us
About Us Page
Where Pet Care Meets Love.
At Kaw Kaw Paws, we’re passionate about helping pets live healthier, happier lives. We understand that pets are more than companions-they’re family. That’s why we’re committed to providing affordable, high-quality pet care solutions designed to support their well-being every day.
From nutritious food and grooming essentials to fun accessories and lifestyle products, we carefully curate each item with your pet’s comfort, safety, and joy in mind.
Our Mission
Our mission is simple: to make pet care easier, more accessible, and filled with love. With Kaw Kaw Paws, you’ll find not just products, but a trusted partner in caring for your furry friends.
Our Vision
At Kaw Kaw Paws, our vision is to be the go-to partner for every pet parent-offering trusted, innovative, and affordable care solutions that enrich the lives of pets and the families who love them.
We aspire to create a future where every pet enjoys comfort, health, and happiness, and every owner feels confident knowing they have the right support and products to care for their furry companions.
What We Offer
- Pet Apparel
Stylish and comfortable clothing designed to keep your pets cozy and looking adorable in every season. - Pet Supplies
Everyday essentials to support your pet’s health, hygiene, and happiness—all in one place. - Pet Accessories
From playful toys to practical add-ons, our accessories bring joy and convenience to your pet’s lifestyle. - Pet Brush & Tools
High-quality grooming tools to keep your furry friend clean, healthy, and always looking their best. - Pet Travel
Safe and convenient travel solutions so your pets can join you on every adventure with comfort and ease.
Our Story
At Kaw Kaw Paws, we started with a simple belief: pets deserve the same love, care, and attention as every family member. What began as a small passion project quickly grew into a mission to make high-quality, affordable pet care products accessible to every pet parent.
We understand the daily joys and challenges of caring for furry companions. That’s why we carefully design and source products that focus on comfort, health, and happiness-so you can spend less time worrying and more time bonding with your pets.
From essentials to lifestyle accessories, Kaw Kaw Paws is more than just a brand-it’s a community built on trust, compassion, and a shared love for animals. Because when pets thrive, families do too.
Frequently Asked Questions (FAQs)
Shopping Online with Care Solutions
- How do I place an order online?
Simply browse our products, add your items to the cart, and proceed to checkout. Follow the instructions to complete your payment securely.
- Do I need an account to order?
You can checkout as a guest, but creating an account lets you track orders, save shipping details, and enjoy a faster checkout next time.
- What payment methods do you accept?
We accept major credit/debit cards, PayNow, and secure online payment options.
- How long will delivery take?
Orders within Singapore are typically delivered within 2–4 business days. International shipping times may vary depending on your location.
- How much is the delivery fee?
Delivery charges are calculated at checkout based on your address and order size. Free shipping may apply for minimum spend promotions.
- Can I change or cancel my order after placing it?
Orders can be changed or cancelled within 12 hours of confirmation. Please contact our support team immediately for assistance.
- Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 7 days of delivery, provided the items are unused, in original packaging, and with proof of purchase.
- How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email so you can monitor the delivery status.
- Are your products safe for all pets?
Yes, our products are carefully sourced and designed to be safe, durable, and pet-friendly. Always check product descriptions for specific suitability.
- How can I contact customer service?
You can reach us via email at petsolutions.sg@gmail.com or call us at +65 8859 9189. Our team is happy to help with any questions.
