Kaw Kaw Paws (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase products, or use our services.
By accessing our website or making a purchase, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
We collect information in the following ways:1.1 Personal Information
- Full name
- Email address
- Phone number
- Address
1.2 Transaction Information
- Payment details (credit/debit card, PayNow, or other payment methods processed securely via third-party providers)
- Order history and receipts
1.3 Technical & Usage Data
- IP address, browser type, device information
- Website usage data such as pages viewed, time spent on the site, and clicks
1.4 Optional Information
- Account login credentials (if you create an account)
- Marketing preferences, surveys, or reviews you choose to submit
- How We Use Your Information
We use the data collected for the following purposes:- To process and fulfill orders (payment, shipping, delivery, order tracking)
- To communicate with you (order updates, customer service, promotions, or important notices)
- To personalize your shopping experience and recommend relevant products
- To improve our website and services by analyzing browsing and usage patterns
- To comply with legal obligations (such as tax and accounting requirements)
- Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:- Payment service providers to securely process your payments
- Delivery and logistics partners to ship your orders
- IT and marketing service providers who help us operate the website, email newsletters, or customer support systems
- Government authorities or regulators when required by law
- Data Retention
We retain your personal data only as long as necessary to:- Provide services and fulfill your orders
- Comply with legal, accounting, or reporting requirements
- Resolve disputes or enforce agreements
- Data Security
We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
- Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:- Remember your preferences and login details
- Improve website performance and usability
- Analyze traffic and marketing performance
You can disable cookies in your browser settings, but some site features may not function properly.
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Your Rights
As a customer, you have the right to:- Access your personal data
- Request corrections if your information is inaccurate or incomplete
- Request deletion of your personal data (subject to legal requirements)
- Withdraw consent for marketing communications at any time
- Request a copy of the personal data we hold about you
To exercise these rights, please contact us at kawkawpaws.sg@gmail.com.
- Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies.
- Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors. If we discover that we have collected data from a child, we will delete it immediately.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any updates will be posted on this page with the revised effective date.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: petsolutions.sg@gmail.com
Tel: +65 8859 9189
Address: 106 Clementi St 12 #02-58, Singapore 120106
